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FAQ

everything you need to know

Answers to what expecting parents ask most. Can't find what you're looking for? Get in touch.

Getting Started

HushName is designed to be more than a generator — it’s a naming consultant. While generators produce random lists, HushName curates 10 names per session based on your specific heritage, style preferences, and family values. Each name comes with cultural context, and you can unlock Heirloom Dossiers for deeper analysis. Your first 10 names are free.

Most baby name resources give you endless alphabetical lists and leave you on your own. HushName is the opposite. Share what matters to your family, and your AI-powered naming consultant finds names that truly fit.

HushName’s AI naming consultant works by analysing your questionnaire responses — cultural heritage, style preferences, naming traditions, and personal notes. It searches across naming traditions worldwide and generates a curated shortlist of 10 names that match your criteria. The AI uses Google Gemini and OpenAI GPT. They receive your answers, never your email address or account details.

HushName offers a free first session (10 names) so you can judge for yourself before paying anything. Many parents find that a curated, personalised approach saves them weeks of scrolling through overwhelming lists. The paid tiers add partner collaboration, deeper name analysis (Heirloom Dossiers), and more sessions for families who want to explore extensively.

Of course. We know choosing a name is deeply personal, so we would never ask you to pay before you have seen what we can do. Your first 10 names are completely free, no credit card needed.

You receive 10 carefully chosen names each time, not a random list of hundreds. A curated shortlist is far more helpful than an overwhelming mega-list. Want to explore further? You can always run another session with different preferences.

Every family’s heritage deserves to be honoured. Whether your roots are Nigerian, Japanese, Mexican, Indian, Russian, or anywhere else in the world, we understand the naming customs that matter to you. You can also describe your background in your own words, and we will take it from there.

Create a free account, fill out a short questionnaire about your preferences and cultural background, and we will generate your first set of 10 personalised names in seconds. No credit card required.

Features

It is like unwrapping the full story behind a name you love. You will discover its historical origins, the personality traits it has been associated with across cultures, how people tend to perceive it socially, and much more. It is the kind of insight that turns a favourite name into the one.

Absolutely. With the Pregnancy Journey plan, you can link your partner’s account and each of you can swipe through names on your own time — no peeking at each other’s picks. When you both love the same name, we’ll let you know. It is a private, pressure-free way to find common ground.

Yes, and it changes everything. Every name can be spoken aloud with culturally authentic pronunciation. The Pregnancy Journey also lets you hear names in real-life moments — a graduation announcement, a classroom roll call, a casual introduction.

That is completely fine. Finding the right name takes time, and we are here for the whole journey. Tweak your style preferences, add filters to rule out sounds or letters that don’t feel right, or give us more detail in your notes. Every new session is a fresh start with a whole new set of names.

Yes. When you swipe through your results, you can love, save for later, or pass on each name. All your liked and saved names are collected in your Names Hub, where you can revisit them, compare, and explore Heirloom Dossiers for your favourites.

Pricing & Billing

We have four options: Free (1 session), Name Discovery ($4.99, 1 additional session + 1 Heirloom Dossier, stackable), Pregnancy Journey ($19.99, 100 sessions and 5 Heirloom Dossiers that never expire, plus 9 months of partner linking, veto filters, and hearing every name at a graduation, roll call and introduction), and individual Heirloom Dossiers ($2.99 per name). All purchases are one-time, no subscriptions, no recurring charges.

No. Every HushName purchase is a one-time payment. You will never be surprised by a recurring charge. Buy what you need, when you need it.

Since names and Heirloom Dossiers are generated instantly when you request them, we generally cannot reverse that process. That is exactly why your first 10 names are free, so you can experience everything before deciding whether you would like more. If something does not feel right, contact support@hushname.com and we will do our best to help. Refunds are always provided where required by law.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our payment processor. We never see or store your card details.

We offer purchasing power parity (PPP) discounts in certain regions so that HushName is accessible to families around the world. If a discount applies to your country, you will see the adjusted price automatically at checkout. Gifts are always the standard price.

Gifting

Yes! You can buy Name Discovery or the Pregnancy Journey as a gift — perfect for baby showers or expecting friends. Choose a date and we will email them a beautifully designed gift with a unique redemption code, or print a gift certificate to hand over yourself.

No. HushName gift codes never expire. The recipient can redeem them whenever they are ready.

Yes. If the gift has not been redeemed yet, contact support@hushname.com and we will process a refund.

AI & Accuracy

When you fill out the questionnaire, we send your answers (style, cultural background, any family names you enter, and notes) to our AI providers, which analyse them and generate a curated list of 10 names. Your email address, account details and payment details are never sent.

We strive for accuracy, but AI-generated content can occasionally contain inaccuracies or fabricated details. Heirloom Dossiers are designed to help you explore and discover — they are not a substitute for verified academic or cultural research. We encourage you to independently verify any information that is important to your family’s decision.

We use Google Gemini as our primary AI provider, with OpenAI as a fallback. Neither provider uses your data to train their models when accessed through their APIs. For text-to-speech name previews, we use OpenAI’s voice synthesis.

ChatGPT is a general-purpose AI assistant — it can suggest baby names, but it doesn’t know your heritage, style preferences, or family dynamics unless you explain everything in a long prompt. HushName is purpose-built for naming: a structured questionnaire captures what matters, the AI searches across cultural traditions worldwide, and features like partner swiping, Heirloom Dossiers, and pronunciation playback go far beyond what a chat interface can offer.

No. HushName is an AI-powered naming consultant, not a professional advisory service. Our naming sessions do not create a professional-client relationship of any kind. The final naming decision is always yours.

Privacy & Security

Absolutely. Your family’s information is something we take very seriously. Everything is encrypted in transit and at rest, our database uses Row Level Security so only you can access your own records, and we never sell your data. We share it only with the services that run HushName, listed in our Privacy Policy. Full details are in our Privacy Policy.

Your questionnaire answers: style choices, cultural background, any notes you add, and any family names you choose to enter (parents’, a grandfather’s, older siblings’). Family names are optional and help us follow naming traditions. We never send your email address, the name on your account, your account ID or your payment details.

Yes. You can delete your account at any time from your Settings page. This permanently removes your profile, all sessions, generated names, swipe history, purchase history and partner linking data. Stripe keeps its own record of any payments, as tax law requires.

We use essential cookies to keep you logged in. If you accept analytics cookies, Microsoft Clarity records how visitors use our public pages, never the signed-in app. Vercel Analytics is cookieless. No cross-site tracking, no advertising cookies, no tracking pixels, and we never sell data to advertisers.

Account & Support

Email us at support@hushname.com. For privacy-specific questions, use privacy@hushname.com. We aim to respond within one business day.

Yes. HushName is fully responsive and works beautifully on phones, tablets, and desktops. There is no separate app to download — just open hushname.com in your browser.

On the login page, click “Forgot password?” and enter your email. You will receive a password reset link within a few minutes. If you signed up with Google, use the “Continue with Google” button instead.

Yes. Email support@hushname.com from your current address and we will change it for you.

Still have questions?

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